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Terms & Conditions

Please carefully read our Terms & Conditions before signing up for any classes, courses or credit packs.  By booking a class or course of classes with InspireFit Limited, either through online booking via the InspireFit App, through our website www.inspirefit.co.uk, or by cheque, credit/debit card or cash, you are agreeing to the terms and conditions as set out below.  Said terms & conditions are subject to change at the discretion of InspireFit Limited.

We want you to enjoy and benefit from your experience at our studio and our terms and conditions below are set out to help you do this.

By booking classes with us you will receive:

Expert, experienced teaching from our fully qualified instructors.

Limited class sizes to allow for individual attention:- 12-15 per class for Pilates and Yoga; 12-16 for TRX/KO8/BarreConcept/BoxFit, and 20-40 for Zumba.

We provide all necessary equipment for each class.

You are required to fill out a health screening form before taking part in any class at InspireFit, so that our instructors are fully aware of any health conditions or injuries, and can give you any modifications or alternatives that may be required.  Please make your instructor aware if there are any changes to your circumstances.

All clients should be 16 years or over with the exception of Kids Zumba which is suitable for 4-12 year olds.

Please arrive 5/10 minutes before the start of class and sign in at reception. Due to the nature of our classes and for your own safety, if you are more than 5 minutes late, the reception team or the instructor has the right to exclude you from the class. We do not allow latecomers to our 35 minute HIIT class. This policy is to help prevent injury as well as to be considerate of the teacher and other clients who are already participating in the class.

Payments, Cancellations & Refunds:-

Bookings for classes can be made through our online booking system via the InspireFit App or website or through phoning the studio.  Bookings are only confirmed once we have received payment from you.  

Block booking classes are non-refundable, non-changeable and not transferable to another person.  Please cancel your pay as you go classes (Zumba, TRX/KO8 Circuits, BoxFit, BarreConcept) at least 24 hours before the start of the class.  Cancellations 24 hours or less from the class start time and no shows are still charged for.  Please be courteous to other class users and let us know if you cannot make a class, as there may be people on the waiting list.  If cancellations are made more than 24 hours before the class start time, a credit will be given, which must be used within 14 days.  If you have more than 3 ‘no shows’ you will be blocked from booking and will need to contact us to remove the block.

Ten session passes, once purchased, are only valid for 6 months.

Standing orders can be set up, on request, for block booking classes, once you have attended 2 or more blocks.  We require a month’s notice to cancel your place in class.

Absence and Make-up Class Policy

We run a courtesy ‘make-up’ class policy at InspireFit for our block booking classes.  If you are going to be absent from class within the block, you can make-up that class(es) at another time within said block.  Please check with us what availability there is before coming along to another class.  For this to work we would be most grateful if you could let us know in advance (where possible) when you are going to be absent, so others can benefit from making up classes.  If you are making up a class with another instructor, please inform them of any health conditions or injuries so they can modify or give you appropriate alternatives.  You cannot ‘carry over’ classes to the next block.

Footwear

No outdoor footwear is allowed in either of our studios.  Please remove your outdoor footwear before entering our studios and bring a change of footwear for all classes, except Pilates, Yoga and BarreConcept which can be done in bare feet or grip socks.

Personal Belongings and Lost Property:

All personal belongings brought into InspireFit are at the clients own risk, the company does not accept any liability for loss or damages to such items.

InspireFit accepts no responsibility for any property left on the premises. All items found will be put into lost property which will be emptied on the last day of every month. Any jewellery or keys found will be kept for a longer period of time. If you think you have left something behind, please get in touch and we can have a look and put aside for you to pick up if found.

Thank you for agreeing to our terms and conditions

 

Personal Information & Data Protection:

Your personal information is secure and usage of your personal information is administered by InspireFit, which is part of these Terms & Conditions. We will use your personal information to provide you with use of our products, services and facilities as well as maintain our records, process applications and payments, verify your identity, do market research and gain feedback. Your information may be kept for a reasonable amount of time for the above reasons. Your information may be shared with third parties to comply with our legal or regulatory obligations, for the prevention of fraud or other crimes, and in the case of medical emergencies. By agreeing to our terms & conditions, you consent to the use of your information including sensitive information relating to your health & fitness, for the reasons & manner explained above.

Please get in touch with us if your personal details change, if you would prefer to be contacted in a different way or if you have any questions about how we use your information. Failing such notice, any communications sent to you will be assumed to have been received within 5 days of communications being sent. You can update your details by contacting membership@goodvibesfitness.co.uk